Troubleshooting Services

Magnetic separation equipment can experience performance issues due to reduced magnetic strength, mechanical wear, incorrect material flow, contamination buildup, or damaged components. Magnocan provides troubleshooting support to help identify the root cause and restore reliable equipment performance.

Our troubleshooting process may include equipment inspection, magnetic strength and Gauss testing, evaluation of material flow, inspection of magnetic and mechanical components, and performance assessment. Based on the findings, we can recommend repairs, replacement parts, re-magnetizing, refurbishment, or equipment upgrades.

Magnocan supports Canadian industrial operations across mining, recycling, food processing, manufacturing, plastics, chemical processing, and material handling. Our goal is to help reduce downtime, improve separation efficiency, and provide a practical solution for your specific application.

Common Issues We Troubleshoot

  • Reduced Magnetic Strength – Weak magnets or declining magnetic performance.
  • Poor Separation Performance – Ineffective removal of ferrous contaminants.
  • Metal Contamination – Unexpected iron or metal particles in the finished product.
  • Material Buildup – Excessive product accumulation around magnetic components.
  • Mechanical Wear – Issues with bearings, shafts, drives, or moving components.
  • Excessive Noise or Vibration – Possible mechanical or alignment problems.
  • Damaged Magnetic Components – Worn, cracked, or damaged magnets and assemblies.
  • Cleaning System Problems – Issues affecting manual or automatic magnet cleaning.
  • Material Flow Issues – Improper flow affecting separation efficiency.
  • Corrosion or Physical Damage – Deterioration of housings and structural components.
  • Unexpected Equipment Downtime – Failures requiring urgent inspection and repair.
  • Post-Installation Problems – Performance issues after installation, modification, or repair.
IssuePossible CauseRecommended Action
Reduced Magnetic StrengthMagnet degradation or damageGauss testing and magnetic assessment
Poor Separation PerformanceInsufficient magnetic strength or incorrect setupEquipment inspection and process assessment
Metal ContaminationWeak magnets, improper material flow, or buildupMagnetic testing and system inspection
Material BuildupExcessive product accumulationCleaning and process optimization
Mechanical WearWorn bearings, shafts, seals, or drivesComponent inspection and replacement
Excessive Noise or VibrationMechanical wear or misalignmentMechanical inspection and troubleshooting
Damaged Magnetic ComponentsPhysical damage, corrosion, or wearRepair, refurbishment, or replacement
Cleaning System ProblemsDamaged or poorly functioning cleaning mechanismCleaning-system inspection and repair
Material Flow IssuesIncorrect flow rate or uneven distributionProcess assessment and optimization
Corrosion or Structural DamageHarsh operating environment or material exposureHousing repair or component replacement
Unexpected DowntimeEquipment failure or component damageEmergency inspection and repair
Post-Installation ProblemsIncorrect setup, alignment, or operating conditionsInstallation review and performance testing

Troubleshooting Inquiry

Experiencing a problem with your magnetic separation equipment? Tell us about the issue and your equipment. Our technical team will review your inquiry and recommend the appropriate troubleshooting or repair solution.

Troubleshooting - FAQ
What magnetic separation problems can Magnocan troubleshoot?

We can help troubleshoot reduced magnetic strength, poor separation, metal contamination, material buildup, mechanical issues, excessive vibration, cleaning problems, and material flow issues.

Yes. Our team can assess existing magnetic separators and related equipment to identify potential causes of performance or operational problems.

Provide the equipment type, model, application, description of the problem, and photos or test reports if available. This helps our team assess the issue and recommend the appropriate solution.